Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing product/service information, and offering exceptional customer support.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact, handling inquiries, providing product/service information, and offering exceptional customer support
• Greet and engage customers with a friendly and professional attitude
• Provide accurate and timely responses to customer queries, ensuring a high level of satisfaction
• Resolve customer issues and complaints efficiently, aiming for a win-win outcome

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Communication
• Diploma