Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be on delivering exceptional customer service and building long-lasting relationships. You will be the first point of contact for customers, handling their inquiries, concerns, and providing them with the necessary information and support.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its brand
• Be the first point of contact for customers, handling their inquiries, concerns, and providing them with the necessary information and support
• Handle customer inquiries and provide timely responses via various channels (phone, email, chat)
• Resolve customer issues and complaints, ensuring a positive and satisfactory resolution
• Maintain accurate records of customer interactions and feedback for future reference

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Sales
• Problem solving
• Any graduate