Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be on maintaining and enhancing customer relationships, ensuring their satisfaction, and driving business growth. You will be the first point of contact for customers, handling inquiries, and providing exceptional support and guidance.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its brand
• Be the first point of contact for customers, handling inquiries, and providing exceptional support and guidance
• Handle customer inquiries and provide timely, accurate, and friendly responses
• Resolve customer issues and complaints, ensuring a positive resolution
• Maintain and update customer records and profiles accurately

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• BBA