Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited to our valued customers. Your primary goal is to foster strong, long-lasting relationships with our clients, ensuring their satisfaction and loyalty. You will be the primary point of contact, handling customer inquiries, providing exceptional service, and resolving any issues or complaints promptly and efficiently.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited to our valued customers
• Be the primary point of contact, handling customer inquiries, providing exceptional service, and resolving any issues or complaints promptly and efficiently
• Act as the primary point of contact for customers, ensuring a warm and professional welcome
• Handle customer inquiries and requests via phone, email, and live chat, providing accurate and timely responses
• Resolve customer complaints and issues, offering creative and effective solutions

What you need

• 20–30 yrs of experience
• CRM
• Chat support
• Customer service
• Data privacy
• Communication
• Any graduate