Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information. Your role is crucial in maintaining positive customer relationships and driving business growth. You will collaborate with various teams to ensure a seamless customer experience.

What you'll do

• Be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information
• Collaborate with various teams to ensure a seamless customer experience
• Handle customer inquiries and provide prompt, accurate responses via phone, email, and chat
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Collaborate with internal teams to address customer needs and escalate issues when necessary

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• BBA