Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited to our valued customers. Your primary responsibility will be to foster positive relationships with customers, ensuring their satisfaction and loyalty. You will be the primary point of contact, handling inquiries, providing information, and resolving any issues or complaints in a timely and efficient manner.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited to our valued customers
• Be the primary point of contact, handling inquiries, providing information, and resolving any issues or complaints in a timely and efficient manner
• Act as the primary point of contact for customers, ensuring a prompt and professional response to inquiries
• Handle customer complaints and issues, providing effective solutions and maintaining a high level of customer satisfaction
• Build and maintain strong relationships with customers, understanding their needs and preferences

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Sales
• Data privacy
• Problem solving
• Diploma