Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is guaranteed. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
• Build and maintain positive relationships with customers, fostering a sense of trust and loyalty
• Resolve customer issues and complaints efficiently, offering suitable solutions and alternatives

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• Problem solving
• Diploma