Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary focus will be to handle customer inquiries, provide exceptional support, and foster long-lasting relationships. You will be the first point of contact, ensuring a seamless and positive customer experience.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
• Be the first point of contact, ensuring a seamless and positive customer experience
• Handle customer inquiries and provide accurate, timely responses
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Build and maintain positive relationships with customers, fostering a loyal customer base

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma