Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company and its brand. Your primary role is to ensure an exceptional customer experience, build trust, and foster long-term relationships. You will be the first point of contact for customers, handling inquiries, providing product/service information, and resolving issues promptly and efficiently.

What you'll do

• Be the face of Digitide Solutions, representing the company and its brand
• Be the first point of contact for customers, handling inquiries, providing product/service information, and resolving issues promptly and efficiently
• Handle customer inquiries and complaints, ensuring a timely and satisfactory resolution
• Provide accurate and up-to-date information about company products and services
• Build and maintain strong relationships with customers, understanding their needs and preferences

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• BBA