Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs and inquiries are addressed promptly and effectively. You will be the first point of contact for customers, providing excellent customer service and support.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its brand
• Be the first point of contact for customers, providing excellent customer service and support
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Problem solving
• Diploma