Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary goal is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is guaranteed. You will be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise
• Handle customer inquiries and provide timely responses
• Resolve customer issues and complaints in a friendly and professional manner
• Maintain a high level of product and service knowledge to assist customers effectively

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Data privacy
• Problem solving
• Diploma