Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company and its brand. Your primary role is to establish and nurture long-lasting relationships with our customers, ensuring their satisfaction and loyalty. You will be the first point of contact for customers, handling their inquiries, providing product and service information, and resolving any issues they may have.

What you'll do

• Be the face of Digitide Solutions, representing the company and its brand
• Be the first point of contact for customers, handling their inquiries, providing product and service information, and resolving any issues they may have
• Greet and engage customers in a friendly and professional manner
• Provide accurate and timely information about our products and services
• Maintain a high level of customer satisfaction and ensure a positive customer experience

What you need

• 20–30 yrs of experience
• Customer service
• Escalation handling
• MS Office
• Problem solving
• Any graduate