Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will play a vital role in maintaining strong customer relationships and driving business growth. Your primary responsibility will be to provide exceptional customer service, ensuring a positive and satisfying experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information via phone, email, chat, and door-to-door visits.

What you'll do

• Play a vital role in maintaining strong customer relationships and driving business growth
• Be the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information via phone, email, chat, and door-to-door visits
• Act as the primary point of contact for customers, ensuring a timely and professional response to inquiries
• Resolve customer complaints and issues, providing effective solutions and maintaining a high level of customer satisfaction
• Provide accurate and up-to-date product/service information to customers, ensuring they are well-informed

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma