Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing our brand and values. Your primary role is to ensure an exceptional customer experience by providing timely and accurate support. You will be the first point of contact for customers, handling inquiries, and resolving issues with a positive and professional attitude.

What you'll do

• Be the face of Digitide Solutions, representing our brand and values
• Be the first point of contact for customers, handling inquiries, and resolving issues with a positive and professional attitude
• Handle customer inquiries and complaints, providing prompt and accurate solutions
• Maintain a high level of customer satisfaction by building strong relationships and ensuring a positive brand image
• Collaborate with internal teams to improve customer service processes and enhance the overall customer journey

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma