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Customer Relationship Executive

Career Site·Pune

Pay not stated20–30 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your primary role is to handle customer inquiries, provide timely and accurate information, and ensure a seamless experience. You will be the first point of contact for customers, building trust and fostering long-term relationships.

What you'll do

  • Be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction
  • Be the first point of contact for customers, building trust and fostering long-term relationships
  • Handle customer inquiries and provide prompt, accurate responses
  • Resolve customer issues and complaints in a friendly and professional manner
  • Maintain a high level of customer satisfaction and ensure a positive brand image

What you need

  • 20–30 yrs of experience
  • CRM
  • Customer service
  • Escalation handling
  • MS Office
  • Problem solving
  • Any graduate

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