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Customer Relationship Executive

Career Site·Pune

Pay not stated20–30 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your primary role is to establish and maintain strong relationships with our valued customers, ensuring their needs are met and exceeded.

What you'll do

  • Be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction
  • Be the first point of contact, handling inquiries, providing product/service information, and offering exceptional support to ensure customer loyalty and retention
  • Handle customer inquiries and provide timely, accurate responses
  • Resolve customer issues and complaints in a friendly and professional manner
  • Build and maintain positive relationships with customers, ensuring their satisfaction

What you need

  • 20–30 yrs of experience
  • Customer service
  • MS Office
  • Problem solving
  • Diploma

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