JC Home Connect Master Supervisor A & B
Reliance Jio·Surat
- Can I apply
- Needs B.Tech or B.E. or Diploma · 5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Reliance Jio's site: account needed, ~10–15 min
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About the role
Digitide Solutions Limited is seeking a proactive Customer Relationship Executive to join our CLM Domestic BFSI – Manpower Back Office team. In this role you will be the primary point of contact for our financial services clients, handling inquiries, troubleshooting issues, and delivering accurate information about our products and services.
What you'll do
- Be the primary point of contact for our financial services clients, handling inquiries, troubleshooting issues
- Work closely with internal teams to ensure seamless service delivery and uphold our commitment to customer satisfaction
- Serve as first point of contact via phone, email, and chat for BFSI clients
- Provide clear information on Digitide’s solutions, policies, and procedures
- Follow up with customers to confirm resolution and gauge satisfaction
What you need
- 2–5 yrs of experience
- CRM
- MS Office
- Data entry
- Problem solving
- Diploma or B.Com or BBA
Good to have
- Customer service
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