Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary focus will be on understanding customer needs, providing exceptional support, and fostering long-term relationships. You will be the first point of contact for customers, handling inquiries, and ensuring a seamless and efficient resolution process.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact for customers, handling inquiries, and ensuring a seamless and efficient resolution process
• Handle customer inquiries and provide timely and accurate responses
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Maintain a positive and professional attitude at all times, representing the company's brand

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Sales
• Problem solving
• Diploma