Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's brand and values. Your primary focus is to establish and nurture long-lasting relationships with our customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing support, and offering solutions to enhance their overall experience.

What you'll do

• Be the face of Digitide Solutions, representing the company's brand and values
• Be the first point of contact, handling inquiries, providing support, and offering solutions to enhance their overall experience
• Greet and engage with customers, offering a warm and professional welcome
• Handle customer inquiries and provide accurate information about our products and services
• Resolve customer issues and complaints in a timely and efficient manner

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Sales
• Upselling
• Data privacy
• Diploma

Good to have

• Cross-selling