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Customer Service Associate – Banking Support – Howrah

Fusion CX·Howrah, Kolkata

Pay not statedFresherFull-time
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About the role

As a Customer Service Associate at Fusion CX in Howrah, you will use your Hindi and English communication skills to support customers, understand their queries, and provide appropriate assistance. This opportunity is suitable for freshers and early-career candidates looking to gain experience in customer service, sales support, or banking-related customer interactions.

What you'll do

  • Communicate with customers in Hindi and English to understand their queries and provide appropriate assistance
  • Listen actively to customer concerns and help address their questions professionally
  • Maintain clear, courteous, and customer-focused communication throughout interactions
  • Apply basic problem-solving skills to support customer queries and deliver a positive service experience
  • Follow established processes and guidelines while handling customer interactions

What you need

  • Open to freshers
  • Customer service
  • Communication
  • Sales
  • Class 12

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