Customer Service Associate – E-commerce Inbound Support – GIG – Howrah, India

About the role

As part of this GIG customer service opportunity in Howrah, you'll work in an e-commerce support environment where clear communication, problem-solving, and the ability to understand and quantify issues are important to delivering effective solutions.

What you'll do

• Handle customer and business-related queries using strong verbal and written communication skills
• Communicate effectively with suppliers and vendors to understand their concerns and requirements
• Analyse and quantify problem statements raised by suppliers or vendors
• Use analytical and logical reasoning to understand issues and propose appropriate solutions
• Communicate information clearly and professionally in Hindi and English

What you need

• Customer service
• MS Office
• Problem solving
• Class 12