Customer Service Associate

About the role

As a Customer Service Associate, you will play a vital role in our organization's success by providing exceptional customer support. Your primary responsibility will be to manage customer interactions, ensuring a positive and efficient experience. This role is crucial in maintaining strong relationships with our clients and driving our business forward.

What you'll do

• Play a vital role in our organization's success by providing exceptional customer support
• Act as the primary point of contact for customers, providing timely and accurate responses to inquiries
• Handle customer complaints and resolve issues effectively, ensuring customer satisfaction
• Collect monthly EMI payments and ensure timely and accurate processing
• Achieve and exceed process requirement targets, as set by the company

What you need

• 20–30 yrs of experience
• Customer service
• CRM
• Data privacy
• Problem solving
• Any graduate