Customer Service Associate

About the role

As a Customer Service Associate, you will be the primary point of contact for customers, providing exceptional service and support. Your role is crucial in maintaining positive relationships and ensuring timely debt collection. You will be responsible for handling customer inquiries, providing accurate information, and offering convenient payment solutions.

What you'll do

• Be the primary point of contact for customers, providing exceptional service and support
• Be responsible for handling customer inquiries, providing accurate information, and offering convenient payment solutions
• Act as the first point of contact for customers, ensuring a warm and professional greeting
• Handle customer inquiries and complaints, providing timely and accurate responses
• Maintain a high level of customer satisfaction and build positive relationships

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• MS Office
• Data privacy
• Communication
• Diploma