Customer Service Associate

About the role

As a Customer Service Associate, you will be the primary point of contact for our customers, ensuring their satisfaction and providing high-quality service. Your role is crucial in maintaining positive customer experiences and driving business growth. You will be responsible for handling customer inquiries, resolving complaints, and providing accurate information via various channels, including phone, email, and chat.

What you'll do

• Be the primary point of contact for our customers, ensuring their satisfaction and providing high-quality service
• Be responsible for handling customer inquiries, resolving complaints, and providing accurate information via various channels, including phone, email, and chat
• Respond to customer inquiries and provide timely, accurate information
• Resolve customer complaints and ensure their satisfaction
• Maintain a positive and professional attitude at all times

What you need

• 20–30 yrs of experience
• Customer service
• CRM
• Escalation handling
• Problem solving
• Any graduate