highlisted

Customer Service Associate | International

Gratitude·Mumbai

Up to ₹7 L a year1–3 yrsFull-time

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About the role

What You’ll DoHandle inbound international customer callsUnderstand customer concerns and provide quick solutionsAim for First Call ResolutionHandle complaints and escalations professionallyCoordinate with internal teams and field techniciansMaintain excellent customer experience and service qualityFollow process, compliance and regulatory requirements Who Can Apply?Graduate with 1–3 years of international BPO/BPS customer service experienceExcellent English communication skillsStrong…

What you need

  • 1–3 yrs of experience
  • Customer service
  • Voice process
  • Complaint handling
  • Escalation handling
  • Customer handling
  • Data entry
  • Any graduate

Good to have

  • Telecom

What you get

  • Up to ₹7 L a year

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