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Customer Service Associate - International US

Gratitude·Mumbai

₹4.1 L a year1.5–5 yrsFull-time

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About the role

JOB POST TITLE:CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL VOICE | MUMBAI | UPTO 7 LPA | BPOZ/BPO1/BPO2COMPANY:LOCATION: Mumbai, IndiaWORK SETUP: OnsiteHIRING GRADE: BPOZ, BPO1, BPO2EXPERIENCE: 1 - 3 YearsSALARY: Up to 7 LPA CTCJOB CODE: 412679 - US Voice Mumbai, 399558 - Pune VoicePROCESS: International Voice – Banking and Cards US and Australia processSHIFT: 24x7 environment, aligned to US, UK or Australian business hoursINDUSTRY: BPO / Banking / Customer ServiceJOB DESCRIPTION:We are hiring…

What you'll do

  • Handle customer interactions daily with 0 availability time- Ensure SLAs are met consistently at individual and team level- Meet and exceed all performance thresholds-…

What you need

  • 1.5–5 yrs of experience
  • Customer service
  • Voice process
  • Class 12

Good to have

  • Data entry
  • Telecom

What you get

  • ₹4.1 L a year

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