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Customer Service Associate

Randstad·Lakkanahalli, Tamil Nadu

Pay not statedJunior levelFull-time

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About the role

Order entry, orders realignment as per OTC policy and order cancellation Provide PI for payment, follow up for payment Get dispatch details and share with sales and customers Support in process standardization and SOP creation Act as backup of other CSEs in case of leaves or emergencies Provide business intelligence (daily sales reports, backorder reports, process timelines) to

What you'll do

  • Provide PI for payment, follow up for payment
  • Follow up with logistics for dispatch
  • Support in process standardization and SOP creation
  • Act as backup of other CSEs in case of leaves or emergencies
  • Provide business intelligence (daily sales reports, backorder reports, process timelines) to

What you need

  • Customer service
  • Sales
  • SOP writing
  • Any graduate

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