Customer Service Associate

About the role

As a Customer Service Associate, you will be the first point of contact for customers, addressing their queries and concerns effectively. This role demands strong communication skills and a passion for delivering excellent service. You will thrive in a dynamic environment, handling calls and email inquiries while ensuring that every customer interaction is positive.

What you'll do

• Respond to customer inquiries via phone and email
• Provide accurate information regarding products and services
• Maintain customer satisfaction through effective communication
• Document customer interactions and feedback

What you need

• Open to freshers
• Customer service
• CRM
• Communication
• Customer handling
• Diploma