Customer Service Executive

About the role

As a Customer Service Executive, you will serve as the first point of contact for customers, addressing their inquiries and resolving issues efficiently. This role is ideal for individuals with a positive attitude and a genuine desire to assist others. Your daily responsibilities will include responding to customer queries through various channels such as phone, email, and chat.

What you'll do

• Respond to customer inquiries and resolve issues
• Maintain accurate customer records
• Provide information about products and services
• Ensure high levels of customer satisfaction

What you need

• Customer service
• CRM
• Communication
• Diploma