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Customer Service Associate

Workers Town·Gurugram

Pay not statedJunior levelFull-time
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About the role

As a Customer Service Associate, you will play a crucial role in managing customer inquiries and ensuring high levels of satisfaction. Your responsibilities will include addressing customer complaints, providing detailed information about products and services, and maintaining accurate customer records.

What you'll do

  • Handle customer inquiries and provide accurate information
  • Resolve customer complaints effectively and efficiently
  • Maintain detailed customer records in the system
  • Collaborate with team members to improve service delivery

What you need

  • Customer service
  • CRM
  • MS Office
  • Communication
  • Any graduate

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