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Customer Service Associate

Workers Town·Noida

Pay not statedFresherFull-time
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About the role

As a Customer Service Associate, you will serve as the primary point of contact for customers, addressing inquiries and resolving issues efficiently. This role involves interacting with customers via phone, chat, and email, ensuring a high level of satisfaction while providing exceptional service.

What you'll do

  • Assist customers with inquiries and provide solutions
  • Manage customer complaints and escalate when necessary
  • Document customer interactions and feedback
  • Collaborate with team members to improve service quality

What you need

  • Open to freshers
  • Customer service
  • CRM
  • Communication
  • Class 12

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