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Customer Service Engineer - Voice

Orange Business·Gurugram

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Customer Service Engineer – Voice, you will provide 24×7 technical support to Orange Wholesale customers, ensuring timely resolution of Voice incidents. Acting as the primary point of contact for global customers, you will troubleshoot complex technical issues, coordinate with internal Network OINIS teams and external carrier partners, and deliver a consistently high level of customer experience.

What you need

  • Customer service
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • Sales
  • Telecom

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