Customer Service Executive - DSF - Shillong

About the role

Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines. Consistent delivery of 100% accuracy across wide range of activities amid rapidly changing processes, diverse organizational guidelines , adaptation to regular extended working hours, seasonal & un predictable spike in volumes with limited or no system validations.

What you'll do

• KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Execute financial processes timely with 100% accuracy 1
• Execute the receipting, banking and reconciliation processes accurately for policy cash/Cheque/DD within timelines as per the set process
• Detection of Fake note to avoid operational loss
• Safe custody of both sets of Safe and cash box Keys and one set of office keys
• Timely reconciliation of assets of the branch

What you need

• Customer service
• Sales
• MIS reporting
• Reconciliation
• AML
• TDS
• Any graduate

Good to have

• SOP writing
• Underwriting