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Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner. Troubleshoot problems by understanding the customer's concern and offering step-by-step help or solutions. Provide accurate product or service information to guide customers and prevent confusion. Document conversations and updates in the system so there's a clear record of what was discussed or resolved.
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Adobe·Noida, Bengaluru
Adobe·Noida, Bengaluru