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Customer Service – Import

Alliance Recruitment Agency·Mumbai

Pay not stated2–5 yrsFull-time

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About the role

Responsibilities:Handle Air and Sea import shipments (LCL, FCL, AIR) efficiently.Follow up with counterparts and co-loaders on daily routing orders.Update clients regularly on shipment status and routing updates.Prepare CAN copies and send arrival details to consignees.Resolve customer queries and issues related to routing orders.Execute order requests via calls and emails.Communicate with suppliers, carriers, and customers to provide shipping updates.Track shipments and confirm arrivals and…

What you need

  • 2–5 yrs of experience
  • Customer service
  • Coordination
  • Communication
  • Any graduate

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