Customer Service Manager job

Pay not stated5–9 yrsFull-time

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About the role

Customer Service Manager job at MNR Solutions. Oversee and manage the customer service team to ensure high levels of customer satisfaction.

Oversee and manage the customer service team to ensure high levels of customer satisfaction
Develop and implement customer service policies and procedures
Handle escalated customer inquiries and complaints in a timely and professional manner
Monitor customer service metrics and performance indicators to identify areas for improvement
Coordinate with other departments to resolve customer issues and improve overall service delivery

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