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Customer Service Manager-Loan Centre

IDFC FIRST Bank·Ahmedabad

Pay not statedMid levelFull-time
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About the role

Job Title –Customer Service Manager - Loan Center The primary responsibility is to esure all the customers are attended to and resolution is given within defined TAT

What you'll do

  • '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for all customer requests 6. Xsell 7. Channel…

What you need

  • Customer service
  • Any graduate

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