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Customer Service Process Associate – & Webchat

Gratitude·Kolkata

Pay not stated15–27 yrsFull-time

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About the role

Customer Service Process Associate – Voice & WebchatJob Title: Team Member – Customer ServiceLocation: KolkataJob Code: 387032Experience: 1–5 YearsWork Mode: 5 Days Work From Office (WFO)Shift: 24×7 Rotational Shifts, including night shiftsWeek-Offs: Split/rotational week-offsJob PurposeWe are looking for customer-focused Team Members to manage customer interactions across voice and non-voice channels, including webchat, messaging, email, and back-office support.

What you need

  • 15–27 yrs of experience
  • Customer service
  • Class 12

Good to have

  • Voice process
  • Chat support
  • Complaint handling
  • Data entry
  • Customer handling
  • Sales

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Early: posted 4 h ago on their own site