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Customer Service Representative II

Thermo Fisher Scientific·Bengaluru

Pay not stated1.5–3 yrsFull-time
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About the role

Customer Service Representative II at Thermo Fisher Scientific. Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP and other applications used by the function.

What you'll do

  • Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP and other applications used by the function
  • Engage in activities to provide an enhanced customer experience
  • Ensure adherence to organizational procedures, policies and systems
  • Ensures that performance metrics / SLAs are met
  • Adhere to daily turnaround time for orders as per set TAT guidelines

What you need

  • 1.5–3 yrs of experience
  • Customer service
  • MS Office
  • SAP
  • Problem solving
  • B.Com or BBA

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