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Customer Service Representative - India

Foundever (Sitel)·Hyderabad

Pay not stated18–35 yrsFull-time
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About the role

Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals. We use the following session cookies, which are all required to enable the website to function: "careerSiteCompanyId" is used to send the request to the correct data center

What you'll do

  • Provide Technical Support to International Customers
  • Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
  • All Interviews will happen over telephonic or Skype
  • The selected candidates should be able to join ASAP and have all documents handy for background verification
  • Call Center experience a plus

What you need

  • 18–35 yrs of experience
  • Customer service
  • Communication
  • Voice process
  • Google Analytics
  • SAP
  • Diploma

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