Customer Service Representative

About the role

This role ensures that all materials and services are procured in strict accordance with project budgets, technical specifications, quality standards, and corporate governance procedures, while maintaining exceptional supplier relationships.

What you'll do

• Sourcing, Evaluation & Negotiation Issue Requests for Quotation (RFQs): Prepare and dispatch inquiries to approved suppliers based on engineering drawings and project…
• Purchase Order (PO) Management & Compliance PO Creation: Generate Purchase Orders within the ERP system strictly adhering to project budgets and operational procedures
• Supplier Management & Expediting Order Acknowledgement: Actively expedite and secure official Order Acknowledgements from suppliers post-PO issuance
• Logistics, Warehousing & Finance Coordination Logistics Liaison: Coordinate with internal and external logistics providers to arrange seamless material transportation
• Sourcing, Evaluation & Negotiation

What you need

• 5–9 years in customer support & success
• Customer service
• Negotiation
• Communication
• ERP
• Reconciliation
• Import/export
• BBA

Good to have

• SAP
• POS
• Warehouse operations

What you get