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Customer Service Representative – US Banking

Gratitude·Mumbai

Pay not stated10–18 yrsFull-time

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About the role

Mumbai – Malad (work from office)Experience: Graduates: 1 to 12 years | HSC / 12th pass: 18 months to 10 years of contact-centre experienceShift: US night and midnight shifts (schedules may be staggered)About the RoleAs a Customer Service Associate, you will support customers through an international voice process for US banking and card services.

What you need

  • 10–18 yrs of experience
  • Customer service
  • Voice process
  • Complaint handling
  • Communication
  • Class 12 or Class 10

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