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Customer Service Senior Representative

IN1 Cigna Health Solutions·Bengaluru

Pay not stated2–4 yrsFull-time
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About the role

Customer Service Senior Representative at IN1 Cigna Health Solutions. As a key member of our Customer Service Team, you will be the first point of contact for our global customers, providing unparalleled support via telephone, live chat.

What you'll do

  • Ensuring first contact resolution and responding promptly to customer inquiries
  • Adhering to operating procedures and regulations in line with policy terms and conditions
  • Monitoring turnaround times to ensure timely resolution of customer contacts
  • Building collaborative relationships with internal teams to optimize resources
  • Actively supporting team members and contributing to achieving operational goals

What you need

  • 2–4 yrs of experience
  • Customer service
  • Communication
  • Chat support
  • Any graduate

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