Customer Support Executive
Workers Town·Pune
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 1 h ago on their own site
Read from the company's own careers page; you apply on their site.
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About the role
Customer Specialist II (CS II) is responsible for delivering exceptional customer support by answering incoming calls, creating and managing cases in Salesforce, and resolving issues with a focus on first-call resolution. This role requires a proactive, customer-first professional who can effectively support both internal and external clients across multiple channels, ensuring issues are resolved accurately and within service level expectations.
What you need
- 4–7 yrs of experience
- Customer service
- Voice process
- Salesforce
- Customer handling
- MS Office
- HTML
- Any graduate
Good to have
- CSS
- JavaScript
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