Customer Success Application Engineer, Litmus GCC

About the role

The Application Engineer is a key technical role within the Litmus Customer Success team and is responsible for ensuring successful configuration, deployment, and value realization of Litmus Edge and Litmus Edge Manager for customers across the EMEA region.

What you'll do

• Lead assigned technical implementation activities and ensure contracted technical responsibilities are delivered successfully
• Maintain and contribute to internal solution libraries, deployment best practices, reusable configurations, and technical documentation
• Participate in on-call rotation for customers requiring 24x7 support coverage
• Support Sales Engineers and Account Managers with technical architecture reviews, proposal inputs, RFI/RFP responses, demonstrations
• Provide field feedback to Product Management and Development on customer requirements, market gaps, bugs, and product enhancement opportunities

What you need

• Customer success
• Sales
• AWS
• GCP
• Linux
• Python
• Any graduate

Good to have

• PLC
• SCADA
• JavaScript
• Docker
• Kubernetes
• Azure