highlisted
Sign in

Customer Success Engineer

Copado·Bengaluru

Pay not stated6–10 yrsFull-time
Apply on Copado's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

The Customer Success Engineer is a highly technical, strategic advisor dedicated to supporting global customers operating Global Capability Centres (GCCs) in India. Moving beyond the traditional scope of account management, this position requires a strong technical aptitude to provide hands-on, day-to-day technical guidance and establish DevOps best practices directly with India-based delivery teams.

What you'll do

  • Own account relationships and provide technical guidance for DevOps setups in India
  • Serve as a trusted in-person advisor for Global Capability Centres (GCCs)
  • Develop customer success plans and conduct QBRs analyzing DORA metrics
  • Partner with Sales, Product, and Engineering to resolve customer escalations
  • Mitigate release risks and deliver seamless enterprise platform experiences

What you need

  • 6–10 yrs of experience
  • Customer success
  • Sales
  • Salesforce
  • CI/CD
  • Git
  • Escalation handling
  • Any graduate

Similar jobs

License Owner, Bangalore

Stranger Soccer·Bengaluru

Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Stranger Soccer's site: short form, ~5 min
Early: posted 8 h ago on their own site

Customer Service Associate

Workers Town·Bengaluru

Can I apply
Needs Diploma · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Workers Town's own site
Early: posted 9 h ago on their own site

Customer Care Executive Voice

Reliance Jio·Bengaluru

Can I apply
Needs Class 12 · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Reliance Jio's site: account needed, ~10–15 min
Early: posted 17 h ago on their own site