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Customer Success Executive - Capex -Gen AI - Offshore (6)

Iaheme·Bengaluru

Pay not statedJunior levelFull-time

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About the role

About the Role" "Customer Success Executive" "Responsibilities" - Serve as the primary point of contact for customers, ensuring a smooth onboarding experience. - Understand client needs and help them leverage the product effectively to achieve business goals. - Build strong, long-term relationships to enhance customer satisfaction and retention. - Monitor customer health, usage patterns, and proactively address potential issues. - Coordinate with internal teams (sales, product, support) to…

What you need

  • Customer success
  • CRM
  • Sales
  • Upselling
  • Cross-selling
  • Problem solving
  • BBA

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