Customer Success Global Shared Services Coordinator, LHH CTM & LD

About the role

The position will regularly interact with Account Management teams within the US and globally.

What you'll do

• Setup ORBIT program matrices and referral templates to align with contract
• Update, cancel, change status of records
• Interact with Account Services Management to receive data (i.e., referrals, PO#s, etc.)
• Manipulate data using excel; prepare worksheets for system upload
• Review referrals to ensure billing requirements met and set ready to bill

What you need

• 1–4 yrs of experience
• Customer success
• Salesforce
• PowerPoint
• Communication
• Any graduate