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Customer Success Manager

Arcana Analytics·Remote

Pay not stated3–8 yrsFull-timeRemote

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About the role

Customer Success Manager at Arcana Analytics. Customer Support: Provide prompt and effective support to customers through email and support chat.

What you'll do

  • Issue Resolution: Troubleshoot and resolve customer issues, concerns, or technical problems with empathy and professionalism

What you need

  • 3–8 yrs of experience
  • Customer success
  • Troubleshooting
  • Problem solving
  • Customer service
  • Escalation handling
  • Sales
  • B.Com or MBA

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