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Customer Success Manager - HRTech & Enterprise Accounts

NSQTech·Chennai

Pay not stated3–6 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Own enterprise relationships and help HR teams get measurable value from MPloyChek's background-verification platform.

What you'll do

  • Lead onboarding, adoption and ongoing success for enterprise accounts
  • Partner with HR and operations stakeholders on verification workflows and service outcomes
  • Monitor account health, usage, turnaround times and escalations
  • Identify opportunities to deepen engagement and improve customer experience

What you need

  • 3–6 yrs of experience
  • Customer success
  • Communication
  • Escalation handling
  • Any graduate

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